Medical Office Assistant/Unit Clerk

Admissions Open

Medical office assistants and unit clerks are integral part of this industry. They provide essential support to health care professionals so they may focus on the treatment of their patients/clients.

Additional information




Alberta Business and Health Institute

Program Categories


Program Duration

37 Weeks

Program Intakes
Class Type



Alberta Student Aid, Line Of Credit, Scholarship

Program Summary:
The program covers basic office procedures and computer technology such as the health information processing, business procedures and microsoft office programs. It also teaches clinical office procedures, medical transcription, medical terminology and fundamentals of medical office practices. Importance and focus is given in the development of the students communication skills and interpersonal skills since these are vital to perform successfully within the health care environment.
The enormous rise in technology, the demand for the best quality of life and with a population that is continuously aging, the health care industry is in need of well-trained personnel. There is an increasing need of workforce and a need to elevate the skill level of the workforce. ABHI offers this program to meet the needs of the health care industry by providing employment-ready, fully-trained graduates.
ABHI offers schedules designed to suit the needs of the students. Students will be given the opportunity and option to take courses full-time, part-time days or evenings or weekends. Successful graduates of this program will be qualified to work in various healthcare settings and occupations which includes the following:
Hospital admitting/ER departments, such as switchboard, Cashier,Information, Patient registration, morgue
Ambulatory/outpatient departments
Research facilities
Long-term care facilities
Medical offices
Walk-in care centers
Medical finance and Administrative departments
Chiropractic and Acupuncture Centres
Laboratory and X-ray Clinics
Medical supply companies
Wellness and Fitness Centres
Group home and Community Living Societies
Program length: 37 weeks including 160 hours of practical application
Program Objectives:
ABHI aims to provide the students with quality education, practical knowledge, skills and practicum experience required for a successful career in Medical Office Assisting or as Unit Clerk. Listed below are the main objectives of this program:
Ensure that the students are familiar with fundamentals of the healthcare industry including its current organization, its system and facilities
Help the students develop the right skill set to be able for them to have the edge and opportunity for employment in the health care industry
Provide the students with proper tools and equipment to give them the technical knowledge in an industry where technology is continuously changing
Provide the students with in-depth knowledge and understanding of the duties and responsibilities of a Medical Office Assistant or Unit Clerk
Help the students develop their inter-personal skills and communication skills which are very vital in this profession
Ensure that the students have enough time and adequate exposure with real-world practicum experience in a medical office setting
Program Components:
This program is designed to provide the students with essential skills and theoretical knowledge required for a career in the health care industry in an office setting. Successful graduates will be proficient in medical office procedures, time management, organization, structures, office technology, information management, billings, and current computer software applications.
Course Outline
Computer Application and Office Technology
Introduction to Medical Office Assisting
Accounting Applications
Human Anatomy, Medical Terminology and Pharmacology
Medical Transcription
Medical Office Practices
Administrative Skills and Procedures
Medical Billing, Scheduling and Health Care Plans
Clinical Skills and Procedures
Job Search and Career Development
Other Related information:
Small class size for more instructor-student interaction as instructional approach
Flexible times (mornings, afternoons, evenings, weekends) for students convenience
Government funding for qualified students
Career counselling services

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