Human Resources Management Program

Human Resources: Program Overview
The Diploma in Human Resources Management (DHRM) program explores how human resources (HR) professionals deal with the management of an organization?s workforce, from the most junior staff member to the chief executive. The program supports all of the activities dealing with the reality of providing services and working alongside an organization?s managing team. The focus is on HR skills that build effective relationships at all levels of an organization. During the program, students will explore a number of important topics including workforce planning, human resources development, compensation and benefits, labour relations, occupational health and safety and HRIS software.
Learning Objectives
Upon successful completion of this program, students will be able to:
Evaluate core processes in HR practices associated with strategic planning, acquisition and development, utilization of human resources, establishment and improvement of labour and employee relations, and compensation and administration issues
Promote the best human resources practices in an organization
Contribute to the monitoring of health and safety in the workplace
Analyze diverse forms of adaptation to a changing environment and implement change in a logical and planned way
Define implementation strategies for job redesign and work re-organization
Analyze the application of industrial relations legislation and their effects on employee relations and working conditions
Evaluate the application of key practical approaches to contemporary HR problems in an organizational context
Encourage an approach to the practice of HR management that is proactive and thoughtful rather than reactive
Communicate effectively with internal and external stakeholders both verbally and in writing
Understand organizational behaviour and its role in the modern day workplace
Goals of the Program
To provide students with the information and skills necessary to succeed in the field of human resources management, including knowledge of recruitment, selection and training of employees, health and safety, employment law, and motivation and productivity
To train students in the practices of human resources management by fostering conceptual knowledge and analytical and critical thought
To familiarize students with the major trends in the HR industry
To provide the infrastructure for participants to discuss HR issues in depth
To equip students with the skills, ethics and attitudes for effective professional practice
Career Opportunities
This program is designed for emerging HR professionals, individuals who hold leadership or management positions, who are employed as HR professionals, or who are preparing for transition into leadership, management, or HR roles. The Diploma in Human Resources Management is aimed at providing future HR professionals with the knowledge, skills, and experience necessary to recruit and develop talent, craft effective policies, and manage organizational change. Graduates will possess the skills for employment in a variety of HR positions, including human resources administrator, personnel and recruitment officer, labour relations officer, training coordinator, compensation analyst, health and safety specialist, or benefits administrator.
Human Resources Management Diploma Format
The DHRM program is delivered through our LIVE Online format, allowing students to participate in classes from anywhere in the world with a stable internet connection. Students are able to easily fit their studies into even the busiest schedule as this program has both full-time and part-time offerings.

Course Descriptions
DHRM 01: Professional Practice in Human Resources (40 hours)
This course introduces the importance of professional practice in human resources. Human resources? strategic contribution to an organization?s business plan is emphasized. Students will gain an understanding of the areas of responsibility and general principles of HR management within the Canadian environment and how effective HR management builds professional and supportive relationships while maintaining the well- being of an organization?s culture. The students will examine the impact of corporate and business strategy on human resources management stressing the importance of aligning human resources management policies and practices with organizational strategy. A strategic human resources planning model is introduced and includes the following elements: organizational strategy, HRM strategy, environmental influences on HRM, job analysis, HR management systems, forecasting supply and demand.
DHRM 02: Human Resources Analytics, Organizational Effectiveness and Strategy, Accounting and Finance (40 hours)
Organizational effectiveness applies the principles of lean management, change management and strategic human resources to assess the effectiveness of an organization?s processes, and recommend interventions that will build the organization?s capacity to achieve and sustain a desired capability, set of behaviours, or improved processes. Accounting and finance principles are also covered from the perspective of the HR professional as a business partner in the organization. The course will provide the students with an understanding of accounting information for the use of business managers and working knowledge of financial accounting for human resources managers. This course also integrates business and corporate strategy with elements of strategic human resources management. It challenges the role of HR professionals to move beyond HRM foundations to strategic heights. The students will develop strategic analysis of a human resource management issue and learn how to effectively manage human resources in a way that contributes to improved performance, productivity, and morale. This course introduces the student to the theory, concepts, and business application of human resources research, data, metrics, systems, analyses, and reporting.
DHRM 03: Organizational Behaviour (20 hours)
Organizational Behaviour is a course that explores the context of these emerging workplace realities. It presents the study of factors that influence or are influenced by people at work. The course will focus on factors such as organizational structure, technology, and environment; group factors such as group dynamics, leadership, conflict change and decision making; and micro or individual factors such as personality, attitudes, perception and motivation. An understanding of these topics will help students understand the behaviour of individuals and teams in organizations and how these relate to the effective operation of organizations, and how to enhance the effectiveness of an organization?s human capital to gain competitive advantage and achieve organizational goals.
DHRM 04: Total Rewards (40 hours)
Desirable behaviours in an organization can be promoted with a strategically designed rewards plan and an organization?s reward system can have a significant impact on the profitability of the organization. This course will help to identify the elements of a systematic framework for designing an optimal reward system. Students will examine the strategic and behavioural framework for compensation, critical elements of rewards strategy, compensation values, performance pay and indirect pay.
DHRM 05: Employee and Labour Relations (40 hours)
The importance of employee relations and the intricacies of labour relations are significant components of strategic HR. Students will explore the best practices in union and non-union relations, grievance management, and dispute resolution processes including mediation and arbitration. This course will highlight controversies and issues related to the structure and functioning of today?s industrial relations system. The course emphasizes the practical, or process oriented, side of labour relations as it applies in today?s workplace. An overview of laws, regulations and guidelines for the HR professional will be provided, along with case studies and a discussion of current practices. Topics such as occupational health and safety within the Canadian legislative context, Workers? Compensation and disability management, types of hazards and techniques for controlling them, and hazard control procedures will also be discussed.
DHRM 06: Organizational Learning, Development and Training (40 hours)
This course draws attention to the importance of organizational learning, development, and training. Organizational development often includes workplace improvements and training. These efforts are based on the ability to develop clear job and organizational expectations, improve job performance and reduce employee anxiety. Development programs and training enhance the employee?s initial skills as they build on the knowledge, skill and ability of the employee. This course provides a complete and comprehensive study of training and development theories, reflecting on the science and practice of the field. The course also explores the changing role of trainers, outsourcing, the aging workforce and e-learning.
The students will evaluate the importance of employee engagement as the commitment and energy that employees bring to work and is a key indicator of their involvement and dedication to the organization. Employees who are engaged are more productive, content and more likely to be loyal to an organization.
DHRM 07: Recruitment, Retention and Selection (40 hours)
In the information age, the success of an organization depends entirely upon the quality of their employees. This course explores the evolving best practices in the fields of recruitment and selection while providing specific examples that modify best practices as a result of different organizational and environmental contexts. To complement staffing and other HR functional dimensions, this course introduces the principles and common practices associated with human resources information systems (HRIS).

Faculty*
Heidi Bachert-Burke
Heidi Bachert-Burke brings more than 20+ years of progressive knowledge and experience working as a Human Resources professional. A majority of these years were with the Canadian Broadcasting Corporation in Toronto, where she worked in a Senior Management HR & Administration role for news and multimedia platforms.
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Jabeen Boga
Jabeen Boga is a Human Resources professional with over ten years of progressive experience across a wide variety of human resources functions that include employee relations, performance management, change management, HRIS, health and safety and total rewards. In addition to this, she is a Chartered Professional in Human Resources (CPHR), Certified Human Resources Leader (CHRL) and SHRM Senior Certified Professional with responsibility for offices that span across Western Canada.
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Rachael D?Silva
Rachael D?Silva is a Human Resources Professional with 15 years of experience working in Human Resources, Labour Relations, Occupational Health & Safety and Payroll. She has spent the last five years researching and incorporating Equity, Diversity, and Inclusion programs into the workplace. While she provides full spectrum HR support, she sees herself as an HR Specialist passionate about inclusion, belonging and safety, supporting businesses in the private and non-profit sectors.?She is a Chartered Professional in Human Resources (CPHR) and is a member of the Canadian Federation of University Women.
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Ndaba Dube
Ndaba, passionately known as Andy, is a life-long learner and human resources professional with more than 20 years? combined leadership experience in the government, municipalities, and mining industry in Canada and abroad. Apart from teaching at Ashton college, Andy is currently a Human Resources Director in one of the municipalities in British Colombia. Andy also works as a part-time Independent Consultant through his consulting company, Crater Leadership Consultants.
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Chris Foster
Chris Foster?s passion for Human Resources and People Management extends over 28 years. She obtained her Masters of Science in Human Resource Management and her designation as a Chartered Professional in Human Resources (CPHR). These credentials have contributed to her success in being awarded a Leading Practice Achievement with Accreditation Canada and getting acknowledged internationally for her development of a student volunteer program. Chris brings experience in the non-profit and public sectors, municipal government, and private sector.
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Su-Yan Gay
Su-Yan Gay is a human resources (HR) professional who brings over 15 years of HR experience to Ashton College. For over ten years, Su-Yan worked for a large crown corporation where she served as the Manager for Learning & Development. Her most recent position took her to Alberta, where she held a Senior HR Advisor role within a municipal government organization. Based in Toronto, Su-Yan is currently managing her own HR consulting firm (NAYUS Consulting Group) where she is working with small business owners in the Caribbean, assisting them with their human resources and talent management needs.
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Sarah Gayer
Sarah Gayer is a Human Resources professional and Charter Mediator, who brings over 20 years of experience consulting with organizations in the private sector, in such industries as pulp and paper, plastics, retail, communications, medical, manufacturing, financial, and in the not-for-profit sector. Sarah?s credentials include a Bachelor of Commerce degree from York University, a Charter Mediator designation from ADRIO and advanced certificates in Conflict Management from the University of Waterloo and Dispute Resolution from York University.
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Christine Palack
A community minded, socially engaged, Chartered Professional in Human Resources, Christine is working towards her Master of Arts in Leadership through Royal Roads University, and comes with a Bachelor of Business Administration and a Diploma in Human Resources Management from The British Columbia Institute of Technology. Christine is also a Certified Coach Practitioner and SHRM-SCP.
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Catalina Policzer
Catalina has worked in both generalist and specialist HR roles for over 10 years.? She is currently the Senior Manager, HR & Operations at the Peter Allard School of Law.? Before then, her work experience includes?Senior Manager, Engagement and OD at the Sauder School of Business, HR Advisor for Central HR at UBC, and HR Manager for Harvest Power.?Catalina also spent many years working in various administrative roles before moving into an HR career.? She completed?her HR Diploma through BCIT in 2009 and obtained her CPHR in 2011.?
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Avelia Stewart
Avelia Stewart is a goal-oriented, people-centred senior HR leader with over 12 years of combined experience assisting companies to source, recruit, train, develop, and retain talent. She is an experienced HR business partner, facilitator, instructional designer, D&I strategist, and organizational communicator, able to design content and programs that drive engagement, value, and change. Avelia is currently the Diversity and Inclusion (D&I) Lead at Western Financial Group. As the D&I Lead, she is responsible for leading the D&I strategy and strategy initiatives.
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Harshil Thakrar
Harshil Thakrar is an accomplished and engaging senior human resources professional with over 15 years of progressive human resources leadership experience in multiple industries, including public, private, union and non-unionized organizations. Harshil is passionate about teaching and sharing with students his extensive knowledge and background in collaborative leadership and innovative training, change management, employee engagement and building strong performance management cultures.
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*Subject to change without notice

Admission Requirements
General Admission Requirements for Domestic Students
Are you a domestic student?
You must prove the following:
You have successfully completed a B.C. Secondary School diploma or the equivalent of one
You are at least 19 years old before the first day of your program
English Language Proficiency Requirements for Domestic Students
Are you a domestic student?
You must show your language proficiency in ONE of the following ways:
You achieved a C+ (67%) or higher in BC English Studies 12, English First Peoples 12 or Literary Studies 12 or an equivalent course in Canada
You have completed two or more years in a row of full-time post-secondary education in English in one of the approved countries listed below OR you have completed three or more years in a row of full-time secondary school education in English in one of the approved countries listed below
You achieved a minimum score on one of the approved tests listed below
Approved Countries
American Samoa, Anguilla, Antigua and Barbuda, Australia, Bahamas, Barbados, Belize, Bermuda, Botswana, British Virgin Islands, Cayman Islands, Dominica, Falkland Islands, Fiji, Gambia, Ghana, Gibraltar, Grenada, Guam, Guyana, Ireland, Jamaica, Kenya, Lesotho, Liberia, Malta, Mauritius, Montserrat, New Zealand, Nigeria, Seychelles, Sierre Leone, Singapore, South Africa, St Helena, St. Kitts and Nevis, St. Lucia, St. Vincent & The Grenadines, Tanzania, Trinidad & Tobago, Turks and Caicos Islands, Uganda, United Kingdom, United States of America, US Virgin Islands, Zambia, Zimbabwe
Approved English Language Proficiency Tests and Scores
Cambridge English Advanced (CAE): minimum score of 58 or C
The Canadian Academic English Language Assessment (CAEL): minimum score of 55
Canadian English Language Proficiency Index Program (CELPIP): General 6
Duolingo: minimum score of 110 (temporary due to COVID)
International English Language Testing (IELTS): academic level with a minimum overall score of 6.0
Test of English as a Foreign Language (TOEFL) internet-based test: academic level with a minimum score of 79-80 and a minimum of 19-20 on each band
Test of English as a Foreign Language (TOEFL) paper-based test: minimum score of 550 and a minimum of 23 each for reading, writing, and listening
General Admission Requirements for International Students
Are you an international student?
You must prove the following:
You have successfully completed a B.C. Secondary School diploma or the equivalent of one
You are at least 19 years old before the first day of your program
English Language Proficiency Requirements for International Students
Are you an international student?
You must show your language proficiency in ONE of the following ways:
You achieved a C+ (67%) or higher in BC English Studies 12, English First Peoples 12 or Literary Studies 12 or an equivalent course in Canada
You have completed two or more years in a row of full-time post-secondary education in English in one of the approved countries listed below OR you have completed three or more years in a row of full-time secondary school education in English in one of the approved countries listed below
You achieved a minimum score on one of the approved tests listed below
Approved Countries
American Samoa, Anguilla, Antigua and Barbuda, Australia, Bahamas, Barbados, Belize, Bermuda, Botswana, British Virgin Islands, Cayman Islands, Dominica, Falkland Islands, Fiji, Gambia, Ghana, Gibraltar, Grenada, Guam, Guyana, Ireland, Jamaica, Kenya, Lesotho, Liberia, Malta, Mauritius, Montserrat, New Zealand, Nigeria, Seychelles, Sierre Leone, Singapore, South Africa, St Helena, St. Kitts and Nevis, St. Lucia, St. Vincent & The Grenadines, Tanzania, Trinidad & Tobago, Turks and Caicos Islands, Uganda, United Kingdom, United States of America, US Virgin Islands, Zambia, Zimbabwe
Approved English Language Proficiency Tests and Scores
Cambridge English Advanced (CAE): minimum score of 58 or C
The Canadian Academic English Language Assessment (CAEL): minimum score of 55
Canadian English Language Proficiency Index Program (CELPIP): General 6
Duolingo: minimum score of 110 (temporary due to COVID)
International English Language Testing (IELTS): academic level with a minimum overall score of 6.0
Test of English as a Foreign Language (TOEFL) internet-based test: academic level with a minimum score of 79-80 and a minimum of 19-20 on each band
Test of English as a Foreign Language (TOEFL) paper-based test: minimum score of 550 and a minimum of 23 each for reading, writing, and listening
General Admission Requirements for Mature Students
Do you identify as a mature student?
To qualify, you must meet the following requirements:
You are at least 19 years of age
You have not completed a B.C. Secondary School diploma or the equivalent of one
Application Requirements
Mature Students must submit ALL of the following:
At least one letter of reference from a person who is not related to you
A statement of intent clearly outlining your career goals and your reasons for believing you will succeed in the program
A personal profile of 250 words or less
Additional Requirements
You must meet all of the program-specific and non-academic requirements where listed. In some cases, you may need to complete a placement exam to determine academic readiness.
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Dates
Live Online
Full Time:
July 11, 2022 ? October 07, 2022
Webinars are held Monday to Friday from 8:30 am ? 12:30 pm ?PST
Students must devote at least 20 hours per week to attending webinars, seminars, and laboratories online
Seminars and laboratory times are decided at the start of the cohort
Part Time:
September 13, 2022 ? June 16, 2023
Webinars are held Tuesdays and Thursdays from 5:00 ? 8:00 pm ?PST
Students must devote at least 7 hours per week to attending webinars, seminars, and laboratories online
Seminars and laboratory times are decided at the start of the cohort
In-Class
Full Time:
September 12, 2022 ? December 09, 2022
Classes are held Monday to Friday from 8:30 am ? 12:30 pm ?PST
Students must devote at least 20 hours per week to attending classes, seminars, and laboratories in-person
Seminars and laboratory times are decided at the start of the cohort
Part Time:
Coming in Fall 2022
Classes are held Tuesdays and Thursdays from 5:00 ? 8:00 pm ?PST
Students must devote at least 7 hours per week to attending classes, seminars, and laboratories in-person
Seminars and laboratory times are decided at the start of the cohort

Fees
Tuition fees for this program are due and payable 2 weeks prior to the cohort start date. Students with guaranteed funding arrangements will be exempt from this requirement provided they produce proof of funding before the cohort start date.
All formats of the program are eligible for Canada Student Loans, other forms of government funding, and bank financing. However students are responsible for making their own funding arrangements and are advised to contact the relevant funder well in advance of the start date to make an application.
Application and tuition fees for this program are as follows:
Application fee: $40 (Domestic Students) or $140 (International Students)
Tuition fee (Domestic): $4,550
Tuition fee (International): $5,915
Note: Tuition fees do not include the cost of the required textbooks. The approximate textbook fee is $900.

Technical Requirements
Live Online Students
Ashton College uses web conferencing tools to help instructors and students connect and collaborate live online. For the online classes, students need to have a fully functional computer system with a webcam, speakers and microphone or headset and headphones, along with a reliable high-speed internet connection. Though the classes can be accessed using smartphones and tablets, we recommend using a laptop or desktop computer for a better learning experience.

This program was reviewed and approved by the Registrar of the Private Training Institutions Branch of the Ministry of Advanced Education and Skills Training.