Additional information
| Province | Ontario |
|---|---|
| Colleges | Hamilton School of Careers & Hamilton Institute of Technology |
| Program Categories | Business |
| Program Duration | 24 Weeks |
| Program Intakes | Every Month |
| Class Type | Hybrid |
| Funding |
Travel Consultant Program
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This course has been designed by Hamilton School of Careers & Hamilton Institute and Technology to introduce the student to the practices and procedures of Travel Counseling. In-class instruction will familiarize the student with the everyday duties of a travel counselor.
TRAVEL CONSULTANT PROGRAM
24 weeks / 960 hours
Classes commence every month
Students attend class 8 hours per day, five days per week
Admission Requirements
Ontario Secondary School Diploma or equivalent; or mature student status (18 years of age and pass a Superintendent approved qualifying test
TRAVEL CONSULTANT PROGRAM
? Diploma level of study
? Mandatory continued training for instructors
? Excellent student to teacher ratio
? Classes commence every month
? Monthly payment plans
? Courses are tax deductible
? Honour roll student recognition
TRAVEL CONSULTANT PROGRAM
TThis course has been designed by Hamilton School of Careers & Hamilton Institute and Technology to introduce the student to the practices and procedures of Travel Counseling. In-class instruction will familiarize the student with the everyday duties of a travel counselor. Tico training will also be included in the program, as well as computer training with Apollo to give the student a first hand account of Travel Counseling as a career.
Students may elect to write the certification examination offered
twice yearly by the CITC (Canadian Institute of Travel Counselors). After successfully passing this examination plus securing three verifiable years of Travel Counseling work experience, the person
will be able to apply for, and if approved, use the CTC (Certified
Travel Counselor) credential after his or her name.
INTRODUCTION TO TRAVEL COUNSELING
What is a travel counselor?
Job description of a travel counselor
General office practices
What is a travel agency?
The travel agency as a service industry
What is tourism?
Growth of tourism
Reasons for its growth
Why people travel?
TICKETING
Test of knowledge to date
Types of tickets that have special fares
Family plan
Senior citizen
Youth, child
Adult with infant
Introduction to trans-border tickets
Map of Australia
Travel Documents
MCO
Tour order
Credit Card charge slip
Ticket exchange form
THE APOLLO COMPUTER
Office automation
Why have a computer
Information in the computer
Booking reservations
Issuing Tickets
Computers for accounting
Computerized airline reservations
Map of Hong Kong
Computer training
INTRODUCTION TO EXCURSION FARES
What is an excursion fare?
Why book in advance?
Rules and Regulations of excursion fares,
Types of excursion fares
Map of Mexico
PACKAGE HOLIDAYS
What is an ITC?
Benefits to the client
Benefits to the travel counselor
Major Ontario Tour Operators
How to book a tour package
The all-inclusive holiday
Reading the cost box
What is an ABC?
INTRODUCTION TO TICKETING
What is an airline ticket?
The two types of tickets
Manual and automated
Airline/departure tax
Airline codes
How to fill in an airline ticket
Types of Trips
One way-return-circle-open jaw
Map of USA
GENERAL KNOWLEDGE
The 24-hour clock
Time zones, Elapsed/actual flying time
Introduction to City Codes
Introduction to currency codes
Geography – The Caribbean
INTRODUCTION TO AIRLINES
How fares are set
Domestic and international tariffs
The official airline guide
what is the OAG?
How can the travel counselor benefit from the OAG?
Direct flights
Non-stop flights
Connections
Minimum connection
Map of Jamaica
TRAVEL DOCUMENTS AND CUSTOMS
What is a passport?
How to obtain a passport
What is a Visa?
What are the two types of Visas?
Tourist cards
The TIM and its use to the travel counselor
Customs regulations
Map of Cuba
HOTELS AND RESORTS
Types of hotels
Grading hotels and resorts
Checklist for quality
Hotel booking
How to make a reservation
Hotel representatives and chains of hotels
Hotel personnel
Glossary of hotel terms
The OHRG
The Travel Planner
INSURANCE
Trip cancellation insurance
Baggage and personal effects
Air flight accident insurance
Medical insurance
Package tour insurance
Map of Europe
INTERNATIONAL TICKETING
International Codes
Airfares
Tax Rules and regulations
The mileage principle
Gateway cities and their role in international ticketing
RAIL, CAR AND BUS
Rail transportation
Rail travel in Canada
Accommodation and services
Rail travel in Europe
Equipment and service
Eurail passes
Britrail passes
Bus transportation
Bus tours in North America and Europe
Car rental
SEA TRANSPORTATION AND SELLING SKILLS
How do I sell a cruise?
Introduction to ship-line booking
Selling features
Sales tools
Nautical terms
Popular cruise lines and some of their ship
How to compare ships
Selling skills
The client
Effective selling
Types of clients
Matching client type to destination and holiday
