Tourism & Hospitality Management Program

The Tourism and Hospitality Management Program prepares students for management positions in the industry with opportunities to work in areas such as Food and Beverage Management; Marketing; Front Office Procedures: Transportation; Tours and Ticketing. This diploma program offers AHLA (American Hotel and Lodging Association) certificates. If you are interested in working in the accommodation industry, positions as a front desk agent, housekeeper or bell person are great ways to get an introduction to this sector. Along with meeting people from around the world, these front-line staff members have the advantage of learning about the various aspects of the hotel business (and an opportunity to climb the corporate ladder). For those who are more interested in being behind the scenes, the accommodation industry also requires workers for business and trade-related positions ? including accountants, marketers, cooks, bakers and carpenters. The two most recent labour market studies in BC have both come to the same conclusion ? tourism in BC is a growth industry. There has been speculation that there will be an increase of about 100,000 new jobs by 2020 due to new jobs and current workers retiring. Although this is great news, it does pose some challenges, not the least of which is establishing a strategy to make sure that BC has enough skilled people in the right place at the right time. With thousands of events being hosted at BC properties each year ? such as conferences, weddings, seminars and so on ? the accommodation sector also requires sales, support and event staff. An integral part of any hotel team includes sales representatives, concierges, event coordinators and others who help bring business to the property and ensure all of the events run smoothly. So, whether you?re interested in being on the front lines or behind the scenes, working at a mountain resort, wilderness campground or a cosmopolitan hotel in the heart of a bustling city ? a career in this dynamic industry can definitely accommodate you. Strong computer knowledge would be highly recommended. Learning Objectives Demonstrate leadership competenciesProvide responsible and professional hospitality servicesSupervise front-of-the-house and back-of-the-house hotel and restaurant operationsAnalyze emerging hospitality industry trends and innovationsApply critical thinking and problem-solving techniques to make sound management decisions and recommendationsDescribe the scope of the tourism industryDescribe and understand the five sectors of the tourism/hospitality industry and their economic impactApply the principles and practices of guest and customer servicesProductively use industry software including SABRECommunicate effectively using various communication channels University Transfer Program This program is part of Sprott Shaw?s university transfer initiative for anyone looking to continue their education and pursue a?bachelor?s?degree.? Gaining professional skills and experience from our programs before moving on to complete a full degree is a great way to enjoy the focused, hands-on benefits that Sprott Shaw College offers.? This program qualifies for our University Pathway Programs with the institutions listed below. Click on?the image for more details! City University ? Bachelor of Arts in Management Related Tourism and Hospitality Management Programs:? Tourism / Hospitality Management & Business Administration Principles Accelerated?Tourism / Hospitality Management & Business Administration Principles Accelerated Program with Co-op?Tourism & Hospitality Management with Practicum?Tourism & Hospitality Management Program with Co-op? Share this program:FacebookTwitterWhatsAppEmailPrint