Medical Office Assistant with Health Unit Coordinator

Medical Office Assistant & Health Unit Coordinator
With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce, and raise the skill level of that workforce.

This program is designed to provide employment-ready and comprehensively trained graduates. Successful graduates will achieve the Certified Medical Assisting Professional (CMAP) designation in addition to their diploma. These graduates are fully qualified to work in a hands-on administrative and clinical support capacity in the medical industry. They will participate in a variety of lectures which cover topics of the healthcare industry, such as:

Medical office reception and customer service
Patient registration and patient scheduling
Basic medical transcription
Patient filing methods and record keeping
Supplies and inventory maintenance
Billing and collection procedures
Provincial and federal health governing bodies
Understanding coding and claims processing
Aseptic concepts and infection control
Vital signs, First Aid and CPR ? Level C
Clinical assistance with preparation of exam rooms
Principles of Electrocardiography
Workplace Hazardous Materials Information System (WHMIS)
Professional behaviour in the workplace
Medicine and ethics
Interpersonal skills and telephone techniques
Understanding an electronic health record (EHR) and electronic medical record (EMR)
Job description of the HUC
Hospital admission and registration procedures
Transcribing doctors? orders
Health Unit Coordinator (HUC) filing methods and record keeping for hospital patients
Supplies and inventory maintenance of a nursing unit
Understanding emergency response codes
Concepts for maintaining an aseptic environment and infection control within different hospital units
Recording vital signs
Identifying different types of hospitals and their functions and the wards within those hospitals
Professional conduct specific to inpatient facilities
Medical malpractice and ethical principles for patient care
Interpersonal skills and telephone techniques specific to a hospital
Inter-hospital communication and standard chart forms
Working knowledge of nursing units and hospital administration
Nursing intervention and treatment orders
Different psychiatric disorders and treatments
Therapies for post traumatic stress disorder (PTSD) and substance abuse
Therapies for post traumatic stress disorder (PTSD) and substance abuse
Autopsypostmortem examination documentation
Roles of an attending physician and a hospital resident
Operational guidelines within the hospital organizational chart
The difference between clinical and nonclinical duties and treatment procedures, including an
understanding of mental disorders and treatments, workplace ethics, and processing medication

PROGRAM OBJECTIVES

This program provides students with the base knowledge,skills, and work experience to become permanently employable in a medical setting. Skill development is delivered in three areas:

Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, medical office and clinical administrative procedure.
In-depth hospital administrative knowledge of nursing units, emergency response codes, infection control and treatment procedures, including an understanding of mental disorders and treatments, workplace ethics, and processing medication,, laboratory and doctors? orders.

PROGRAM NOTES

Financial assistance may be available to qualified students.
Graduation requirements: students must achieve a minimum program mark of 75% to obtain a diploma,as well as the successful completion of a 160 hour Clinical Preceptorship

ADMISSION REQUIREMENTS

Clear Criminal Record Check
Completion of Grade 12 or equivalent, or 19 years of age or older with completion of the CAST testing
Adequate level of physical health to be able to fulfill job requirements
Completion of Wonderlic admission test with a minimum score of 18
Good command of the English language ? both written and verbal
N-95 Mask Fit Testing which may be mandatory based on provincial requirements
Hepatitis B, other vaccinations and/or a TB test maybe required by this industry
Completion of standard registration form